Medium Cancellation
How to Cancel Dropbox
Cancel your Dropbox subscription (€11.99/mo) in 6 steps. Direct link included.
Nothing leaves your browser — 100% private
Medium — may have retention offers
Steps to cancel Dropbox
- Go to dropbox.com and sign in.
- Click your avatar in the top-right corner and select "Settings".
- Go to the "Plan" tab.
- Click "Cancel plan" at the bottom of the page.
- Dropbox will show retention offers — decline to proceed with cancellation.
- Confirm the downgrade to the free Basic plan.
Tips & things to know
- The free Dropbox Basic plan includes only 2GB of storage — significantly less than competitors.
- Download any important files before downgrading if you're over the 2GB limit.
- Dropbox does not offer prorated refunds on annual plans.
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FAQ
Common questions
Existing files are not deleted, but you cannot sync new files or changes until your usage drops below 2GB. Consider downloading and removing files before downgrading.